Privacy Policy
Emertxe Information Technologies Private Limited (“Emertxe”, “Company”, “We”, “Us”, or “Our”), owns and operates the website [www.emertxe.com] (hereinafter referred to as “the Platform”) is committed to protecting Your privacy and the Personal Data (defined hereinafter) that You share while using the Platform.
Emertxe is engaged in the business of providing training services to students in relation to information technology / information technology enabled services / software etc., by offering various courses on its EdTech platform which enables its users to sign up and learn courses.
This privacy policy (“Privacy Policy”) is incorporated into and subject to Our terms of use (“Terms”) and shall be read harmoniously and in conjunction with the Terms. Unless specifically defined herein, all capitalised terms used herein but not defined in this Privacy Policy shall have the meaning ascribed to them under the Terms.
This Privacy Policy specifies the manner in which Your Personal Data is collected, received, stored, disclosed, transferred, dealt with, or otherwise processed by the Company through Your use of the Platform. Please read the Privacy Policy carefully prior to using or registering on the Platform or accessing any Content or availing any Courses through the Platform. By visiting the Platform or setting up or creating an Account on the Platform for availing the Courses and clicking on the “I accept” button provided on the Platform, You (“You”, “Your”, “Yourself” as applicable) accept and agree to be bound by the terms and conditions of this Privacy Policy and consent to the Company collecting, storing, processing, transferring, sharing and using Your information including Your Personal Data in accordance with this Privacy Policy.
Further, in case You are a minor as per the laws of the territory/country from where You are accessing the Platform , You (i) accept and acknowledge that You are accessing the Platform through a parent or a legal guardian who is of a legal age to form a binding contract in accordance with applicable laws of such territory/country and such person has accepted this Privacy Policy on Your behalf to bind You, and also hereby undertake that You are permitted to lawfully access the Platform from the territory/country from which You are accessing it; and (ii) hereby acknowledge that You are accessing this Platform under the supervision of Your parent or legal guardian and have their express permission to use the Courses. Please note that there are certain specific provisions of the Privacy Policy which may be applicable to You in case You are a minor. If You believe Your minor is accessing the Courses or Platform without Your consent, please contact Us.
1.COLLECTION OF INFORMATION:
1.1. We collect Personal Information (defined below) from You when You register for our Course and set up an Account with Us on the Platform. You may browse certain sections of the Platform without being registered with Us. However, to avail certain Courses on the Platform You are required to set up an Account with Us.
1.2. This Privacy Policy applies to the following information:
1.2.1. Information You give Us:
(a) You may provide certain information to Us voluntarily while registering on Our Platform for availing Our Courses, including email address, date of birth, gender, photograph (selfie), communication and residential address details and proof of address, location, and graduation certificates, degree transcripts, etc. You voluntary consent to Us collecting this information and We hereby agree and acknowledge that We will collect, use, and store such details in compliance with Applicable Laws and this Privacy Policy.
(b) We may ask You to provide certain additional information about Yourself on a case-to-case basis. All information disclosed by You shall be deemed to be disclosed willingly and without any coercion. No liability pertaining to the authenticity / genuineness / misrepresentation / fraud / negligence of the information disclosed shall lie on the Company nor will the Company be in any way responsible to verify any information obtained from You.
(c) The above information is collectively referred to as (“Personal Information”).
1.2.2. Non – Personal and Automatic Information: We may also collect certain non-personal information, such as Your internet protocol address, web request, operating system, browser type, URL, internet service provider, IP address, aggregate user data, browser type, software and hardware attributes, pages You request, and cookie information, etc. which will not identify You specifically (“Non – Personal Information”), while You browse, access or use the Platform. We receive and store Non – Personal Information by the use of data collection devices such as “cookies” on certain pages of the Platform, in order to help and analyze Our web – page flow, track user trends, measure promotional effectiveness, and promote trust and safety. We offer certain additional features on the Platform that are only available through the use of a “cookie”. We place both permanent and temporary cookies in Your computer’s hard drive.
1.2.3. User communications: If You choose to post messages or leave Us feedback, We will collect and store such information You provide to Us. We retain this information as necessary to resolve disputes, provide customer support, respond to queries, and inquires, and troubleshoot problems and improve the Courses.
1.2.4. Cookies:
(a) We also use cookies to allow You to enter Your password less frequently during a session on the Platform. Most cookies are “session cookies,” meaning that they are automatically deleted from Your hard drive at the end of a session. You are always free to decline Our cookies if Your browser permits, although in that case, You may not be able to use certain features or Courses being provided on the Platform or You may be required to re-enter Your password each time You log – in or access the Platform during a session.
(b) Limited Personal Information may be collected through the cookies and tracking technology, including but not limited to transaction information and other generic information such as number of visitors, device information, etc. Further, if any Personal Information has been previously provided, cookies may be tied to such information. Cookie and tracking information collected by Us may be shared with third-parties which directly support Our advertising/promotional activities and are involved in development/updation of Our Platform.
(c) Our primary goal in doing so is to provide You a safe, efficient, smooth, and customized experience on the Platform. The information collected allows Us to provide the Courses and features on the Platform that most likely meet Your needs, and to customize the Platform to make Your experience safer and easier. More importantly, while doing so, We collect the above-mentioned Personal Information from You that We consider necessary for achieving this purpose.
(d) In general, You can browse the Platform without telling Us who You are or revealing any Personal Information about Yourself. In such a case, We will only collect and store the Non–Personal Information. Once You give us Your Personal Information, You are not anonymous to Us. Wherever possible, while providing the information to Us, We indicate which fields are mandatory and which fields are optional for You. You always have the option to not provide the Personal Information to Us through the Platform by choosing to not use a particular Course or feature being provided by Us on the Platform, which requires You to provide such information. We may automatically track certain information about You based upon Your behaviour on the Platform. We use this information to do internal research on Your demographics, interests, and behaviour to better understand, protect and serve You. This information is compiled and analyzed by the Company on an aggregated basis and not individually, in a manner that does not specifically identify You.
(e) We shall be entitled to retain Your Personal Information and other information for such duration as may be required for the purposes specified hereunder and will be used by Us only in accordance with this Privacy Policy. You acknowledge that if We determine that any information You have provided or uploaded violates the terms of this Privacy Policy, We have the right, in Our absolute discretion, to delete or destroy such information without incurring any liability to You.
2.USE OF INFORMATION:
2.1. We use the Personal Information, other information and Non-Personal Information, for the following purposes:
2.1.1. To provide and improve the Courses and features on the Platform that You request;
2.1.2. To inform You about online and offline offers, products, services, and updates;
2.1.3. To enforce and inform about Our Terms;
2.1.4. To process and fulfil Your request for Courses or respond to Your comments, and queries on the Platform;
2.1.5. To contact You;
2.1.6. To communicate important notices or changes in the Courses provided by the Company, use of the Platform and the terms which govern the relationship between You and Us; and
2.1.7. For any other purpose after obtaining Your consent.
2.2. You also specifically agree and consent to Us collecting, storing, processing, transferring, and sharing information (including Personal Information) related to You with third parties such as with prospective employers.
2.3. We may occasionally ask You to complete optional online surveys. These surveys may ask You for Your contact information and demographic information (like zip code, age, or income level). We use Your Personal Information to send You non-promotional emails, such as emails about the Courses and Your Account on the Platform.
3.SHARING OF INFORMATION:
3.1. External Sharing:
3.1.1. We may disclose Your Personal Information to prospective employers, and other service providers who work with the Company or provide Courses through the Platform and are bound by contractual obligations to keep such Personal Information confidential and use it only for the purposes for which We disclose it to them.
3.1.2. The Company may disclose Your information, to the extent necessary: (a) to comply with Applicable Laws and to respond to lawful requests and legal process; (b) to protect the rights and property of the Company, Our users, and others, including to enforce the Terms; and (c) in an emergency to protect the personal safety and assets of the Company, the users, or any person. In such an event the Company is in no manner responsible for informing You or seeking Your approval or consent.
3.1.3. We may, in compliance with Applicable Laws, share/transfer/assign all of Your Personal Information and other information with any other business entity(ies), in the event of a merger, sale, re-organization, amalgamation, joint ventures, assignment, restructuring of business or transfer or disposition of all or any portion of Our business.
4.SECURITY PRECAUTIONS AND MEASURES:
4.1. Our Platform has reasonable security measures and safeguards in place to protect Your privacy and Personal Information from loss, misuse, unauthorized access, disclosure, destruction, and alteration of the information in compliance with Applicable Laws. Further, whenever You change or access Your Account on the Platform or any information relating to it, We offer the use of a secure server.
4.2. We cannot however ensure or warrant the security of any information You transmit to Us or guarantee that Your Personal Information and/or other Non-Personal Information provided for availing the Courses or Platform may not be accessed, disclosed, altered, or destroyed by a breach of any of Our security measures and safeguards. It is further clarified that You have and so long as You access and/or use the Platform (directly or indirectly) the obligation to ensure that You shall at all times take adequate safeguards, at Your end, to preserve the integrity and security of Your data which shall include and not be limited to Your Personal Information.
4.3. This Privacy Policy and the security controls and practices implemented by the Company to protect Your Personal Information comply with the reasonable security practices and procedures prescribed under section 43A of the Information Technology Act, 2000.
4.4. Although We do our best to protect Your Personal Information, We cannot guarantee the security Your Personal Information at the time transmission over the internet. Any of any Personal Information that You provide Us voluntary or that We collect with Your consent is at Your own risk. We are not responsible and will not be liable breach of the security of Your Personal Information transmitted over the internet. Once We have received Your information, We will use strict physical, electronic, and procedural safeguards to try to prevent unauthorised access.
5.DATA RETENTION:
5.1. We may, at Our sole discretion, retain any Personal Information or Non-Personal Information provided by You for as long as may be required under the Applicable Laws.
5.2. We make no warranties and shall not be liable regarding non-availability or non-retention of any information and/or data provided by You beyond the deletion of Your Account.
6.LINKS TO OTHER THIRD-PARTY WEBSITES AND COLLECTION OF INFORMATION:
6.1. Our Platform may provide links to other third – party Platforms (“Third – Party Sites”) that may collect Your Personal Information including Your IP address, browser specification, or operating system. The Company is not in any manner responsible for the security of such information or their privacy practices or content of those Third–Party Sites.
6.2. Additionally, You may also encounter “cookies” or other similar devices on certain pages of the Third–Party Sites and it is hereby clarified by the Company that the Company does not control the use of cookies by these Third–Party Sites. These Third-Party Sites may have their own privacy policies governing the storage and retention of Your information that You may be subject to. This Privacy Policy does not govern any information provided to, stored on, or used by these Third-Party Sites. We recommend that when You enter a Third-Party Site, You review the Third-Party Site’s privacy policy as it relates to safeguarding of Your information. You agree and acknowledge that We are not liable for the information published in search results or by any Third-Party Sites.
7.YOUR RIGHTS WITH REGARD TO PERSONAL INFORMATION:
7.1. Withdrawal of consent: You may choose to withdraw Your consent provided hereunder at any point in time. Such withdrawal of the consent must be sent in writing to [insert email address]. In case You do not provide Your consent or later withdraw Your consent, We request You not to access the Platform and use the Courses and also reserve the right to not provide You any Courses on the Platform. In such a scenario, the Company may delete Your Personal or Non-Personal information or de-identify it so that it is anonymous and not attributable to You. In the event, the Company retains the Personal Information post withdrawal or cancellation of Your consent, it shall retain it only for the period permitted under Applicable Laws.
7.2. Correcting inaccuracies in the information: You may correct or update any information online. In the event of loss of access details, You may retrieve the same or receive new access details by sending an e-mail to: support@emertxe.com.
8.GOVERNING LAW AND JURISDICTION:
8.1. This Privacy Policy and Your use of the Platform shall be governed and construed in accordance with the laws of India. You agree to submit to the exclusive jurisdiction of Courts in Bangalore, India for any disputes arising from or in connection with this Privacy Policy.
9.CHANGES TO OUR PRIVACY POLICY:
9.1. We reserve the right to amend this Privacy Policy from time to time to ensure that this Privacy Policy is consistent with any developments to the Platform and Courses, the way We use Your Personal Information and any changes to the Applicable Laws including applicable data protection laws. We will make available the updated Privacy Policy on the Platform. You are encouraged to visit the Platform from time to time to ensure that You are well informed of Our latest policies in relation to personal data protection. All communications, Transactions and dealings on the Platform shall be subject to the latest version of this Privacy Policy in force at the time.
9.2. You may determine if any such revision has taken place by referring to the date on which this Privacy Policy was last updated.
10.GRIEVANCE OFFICER:
10.1. If You have any grievance with respect to the Platform or the Courses, You may write to the grievance officer, the name and contact details have been provided below:
Name: ANUSHA
Email: support@emertxe.com
11.QUERIES REGARDING THE PRIVACY POLICY:
11.1. Please feel free to contact us at +91 8095556227 regarding any questions on the Privacy Policy.